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The scroll bar does not show so users can scroll up or down to find results from the search.
I just upgraded to Robohelp 2017 from Robohelp 9 client last week.
I had the same problem in Robohelp 9 and I did not want this problem to continue in Robohelp 2017.
I have looked through the Robohelp forum and could not find how to resolve this problem.
I am using Webhelp Pro but Robohelp 9 server is not connected because of connection problems.
I have set it up to use Webhelp Pro but got the same results.
I am know nothing about JAVA, my background is with IBM mainframe. I only do because my supervisor asked.
How do I correct this problem?
System Attributes:
RoboHelp 2017 Version 13.0.0.257
WebHelp Pro 9.0.1.262
Windows 7
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The scroll bar does not show so users can scroll up or down to find results from the search.
I just upgraded to Robohelp 2017 from Robohelp 9 client last week.
I had the same problem in Robohelp 9 and I did not want this problem to continue in Robohelp 2017.
I have looked through the Robohelp forum and could not find how to resolve this problem.
I am using Webhelp Pro but Robohelp 9 server is not connected because of connection problems.
I have set it up to use Webhelp Pro but got the same results.
I am know nothing about JAVA, my background is with IBM mainframe. I only do because my supervisor asked.
How do I correct this problem?
System Attributes:
RoboHelp 2017 Version 13.0.0.257
WebHelp Pro 9.0.1.262
Windows 7
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Copied
OK, first thing is to apply the latest RH2017 patch to ensure that you're working with the most current version. You say that you are generating WebHelp Pro - are you hosting that output on a webserver that's running RoboHelp Server? If so, what version; if not, then you shouldn't be creating WebHelp Pro - that's specially formulated to work on the RH Server product.