Serena users

[Guest]

Does anyone have any idea why I get the following message when I try to run Robohelp? "Failed to load: C:\Program Files\Serena\vm\devint\bin\ifc_scc.dll" It asks if you would like more error information but if you say yes, it says Invalid access to memory location.

I checked and the file exists on my pc under that subdirectory. Does anyone one else have a program that won't run due to a similar problem? I am running on an XP Professional. Thank you

[Guest]

oops, i forgot to say I'm using Robohelp 5.1 Thank you

[Peter Grainge]

That program is nothing to do with RH. I think you need to speak to your IT guys.

[GEWB]

Are you using the Merant version manager or Visual Studio? (Looks to my like version manager.)

If the file version manager, you may nee to change the path:

C:\Program Files\Merant\vm\devint\bin\IFC_SCC.dll

You could also try to un-register and re-register some *.dll and *.exe files.

Regards,
GEWB