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Hi all,
I'm having an untold number of problems with RH2020 - and had just as many problems with RH2019.
Has anyone had any issues with getting Share for Review to work? After looking at Peter's guidance, I notice my 'Share' box is lacking options. When I try to start the review session, it says 'Unable to start sharing':
Just checking to see if you have "Creative cloud for Desktop App installed" and did you sign in using the same user as RH ?
thanks
Amitoj SIngh
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Hi all,
I'm having an untold number of problems with RH2020 - and had just as many problems with RH2019.
Has anyone had any issues with getting Share for Review to work? After looking at Peter's guidance, I notice my 'Share' box is lacking options. When I try to start the review session, it says 'Unable to start sharing':
Just checking to see if you have "Creative cloud for Desktop App installed" and did you sign in using the same user as RH ?
thanks
Amitoj SIngh
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Have you clicked the Create button? That's when you see the other options.
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Thanks as always Peter.
I have, then get 'Unable to start sharing'. I've contacted technical support as well.
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Just checking to see if you have "Creative cloud for Desktop App installed" and did you sign in using the same user as RH ?
thanks
Amitoj SIngh
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I don't! I'll install it now!
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That worked. Thank you.
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Here's the link for anyone else needing to install.
https://creativecloud.adobe.com/apps/all/desktop/pdp/creative-cloud
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That said, I'm having an issue where, once I've started sharing a review - including setting who's invited etc - those settings are no longer accessible after clicking away from that tab.
So, where I could once see those settings and the live link, it reverts to this:
Is that how it should behave?
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They should come back if you click the Share button again.
It's all explained in the RoboHelp Tour on my site.
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Please click on Create and you would be all set up.
thanks
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Apologies, to clarify:
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Got it, can you please log a bug on tracker.adobe.com around the same, we can look into this for an upcoming update and fix it there.
Thanks
Amitoj Singh