Strange formatting in PDF - which isn't reflected in the configuration

Community Beginner ,
Jul 09, 2020 Jul 09, 2020

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Hi everyone, 

 

When choosing the 'circular number' formatting, I get this effect when generating a PDF - where the circle is crushed. It's fine in settings. It's been fine previously.

adamm45990798_0-1594284483181.png

 

 

Any suggestions on how to rectify this?

 

Thanks for your time.

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Adobe Community Professional ,
Jul 09, 2020 Jul 09, 2020

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Does it look OK in the source? I just added that style to a topic and it's fine online and in PDF.

 

This is what controls the settings.

 

image.png

 

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Community Beginner ,
Jul 09, 2020 Jul 09, 2020

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Hi Peter. This is what it looks like in the source: 

adamm45990798_0-1594313806151.png

It just seems to be this way when generated as a PDF - totally baffled.

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Adobe Community Professional ,
Jul 09, 2020 Jul 09, 2020

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That's what it looks like in the CSS editor. What does it look like when you generate an online output?

 

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Community Beginner ,
Jul 09, 2020 Jul 09, 2020

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This is what it looks like in online help:

adamm45990798_0-1594314546233.png

 

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Community Beginner ,
Jul 09, 2020 Jul 09, 2020

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I also started a new project - still had the same issue!

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Adobe Community Professional ,
Jul 09, 2020 Jul 09, 2020

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So the issue is limited to the PDF output.

 

Do you have all the updates applied?

 

Are you applying a master page with a different CSS?

 

If the above doesn't help, send me the test project and I will take a look tomorrow. See the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.

 

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Community Beginner ,
Jul 10, 2020 Jul 10, 2020

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Hi Peter,

 

Thank you for this offer. I've just fixed it. I regressed to an older style sheet. Invisible borders had been added to my paragraph CSS - though how, I don't know how. I've not changed this at all. I simply imported the older code and it's fixed the issue.

 

Thank you once again!

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Resources
RoboHelp Documentation