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Table of Contents not displaying in IE for Merged Projects in RoboHelp 11

Participant ,
May 05, 2016 May 05, 2016

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I have created merged projects in RoboHelp 11. The table of contents and the Start page display OK in Firefox and Chrome, but in Internet Explorer version 11, the table of contents does not display, and the message "Internet Explorer restricted this webpage from running scripts or Active X controls" is shown. Clicking "Allow blocked content" enables the Start page to be displayed, but the table of contents is not shown. If you refresh the page in Internet Explorer, everything is displayed without any problems. Can anyone suggest a fix for this please? Is it possible to refresh the page automatically perhaps? Thanks for any suggestions.

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Participant ,
May 19, 2016 May 19, 2016

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The problem we could not get round was opening the WebHelp output in the Microsoft Edge browser. Did you have any luck with this?

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Community Expert ,
May 19, 2016 May 19, 2016

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That is working as well.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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Community Expert ,
May 19, 2016 May 19, 2016

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Expect an email from wetransfer.com


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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Community Expert ,
May 24, 2016 May 24, 2016

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Mark.

Wetransfer have advised me that you have not downloaded the project I sent you. Unless you do so within 48 hours, they will delete it.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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Participant ,
May 25, 2016 May 25, 2016

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Hi, thanks for providing the project. I do not appear to have received the email from Wetransfer (it may have been blocked). The merged projects are now working OK using Responsive HTML 5, so we no longer require the project. Much appreciate you spending time on this problem, and thanks again for your advice.

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Community Expert ,
May 06, 2016 May 06, 2016

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The main problem is that browsers are constantly changing & that with RH11 now being 1 version behind, you’re not likely to see a lot of official patches come out anymore. I’ve used Willam’s fixes to coax RH10 output to display correctly on all browsers (so far), but I know my days are probably numbered as new browser changes happen.

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