I'm using RoboHelp 2019 Classic. I have a TOC for a procedures guidebook that I made considerable changes to. When I publish the output using Responsive HTML5, the index-1.aspx file doesn't incorporate the changes I've made to the TOC. The HTML file does have the changes but we use the aspx file. What steps am I missing?
Please go to File > Help and post the full version number here.
Also, is there any source control involved?
You may need to apply an update but please do not do so before letting us know about source control.
I did take a look at what my precedessor did and he saved source files on SharePoint on a separate folder called Robohelp Source. Separately, I do upload the Sharepoint files to another folder so it gets published on our intranet site. I know that when I view the HTML file after I publish it, the TOC appears correct but the ASPX file that gets published on our intranet site doesnt show the correct TOC.
I actually don't control the update frequency--that is done through our technlogy staff. I would have to check with them about any updates.
It's difficult to suggest what to do as the issue could be related to your source control updating or that you need to apply an update. I'm inclined to source control being the issue and I can't help you with that.
I will check the current status of whether you can apply Update 12 from within RoboHelp as applying Update 13 that way should be blocked by now. Not sure though. Hold off while I find out if you want to try updating.
Otherwise you may wish to take this up with Adobe. firstname.lastname@example.org or by phone.
Update 14 will be released in the next few days. The easiest solution would be to wait for that, apply that update and see if you still have the problem.
Update 14 is now available and addresses the Classic upgrade issues that were in Update 13.