TOC is blank after generating the webhelp output in robohelp 2019 version

Report · Mar 11, 2020

Hi,

2009 robohelp files we have opened in 2019 and published a webhelp output and we got a toc error.

we are not getting the TOC, as it is blank after generating the webhelp output from 2019 version of robohelp.

can you tell me what could be the issue

regards

Arun

Report · Mar 11, 2020

What do you mean by 2009 files? Based on your other post, are you trying to upgrade from RoboHelp 9?

Are you trying to upgrade to 2019 Classic or 2019 New UI? If the latter, try to upgrade from RoboHelp 9 to 2019 Classic first.

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Report · Mar 11, 2020

Hi peter,

Thanks for the reply.

can you tell me the procedure to upgrade from RoboHelp 9 to 2019 Classic?

regards

Arun

Report · Mar 11, 2020

First backup your existing project.

Then open 2019 Classic and browse to the XPJ file of your existing project.

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Report · Mar 11, 2020

Thanks Peter!

It is working fine now.

thank you for valuable inputs.

regards

Arun

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