TOC is blank after generating the webhelp output in robohelp 2019 version

New Here ,
Mar 11, 2020

Copy link to clipboard

Copied

Hi, 

2009 robohelp files we have opened in 2019 and published a webhelp output and we got a toc error.

we are not getting the TOC, as it is blank after generating the webhelp output from 2019 version of robohelp.

 

can you tell me what could be the issue

 

regards

Arun

Views

64

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Mar 11, 2020

Copy link to clipboard

Copied

What do you mean by 2009 files? Based on your other post, are you trying to upgrade from RoboHelp 9?

 

Are you trying to upgrade to 2019 Classic or 2019 New UI? If the latter, try to upgrade from RoboHelp 9 to 2019 Classic first.

 

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Mar 11, 2020

Copy link to clipboard

Copied

Hi peter,

Thanks for the reply.

 

can you tell me the procedure to upgrade from RoboHelp 9 to 2019 Classic?

 

regards

Arun

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Mar 11, 2020

Copy link to clipboard

Copied

First backup your existing project.

 

Then open 2019 Classic and browse to the XPJ file of your existing project.

 

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
arunk22170714 AUTHOR LATEST
New Here ,
Mar 11, 2020

Copy link to clipboard

Copied

Thanks Peter!

 

It is working fine now.

 

thank you for valuable inputs.

 

regards

Arun

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more