Trial version - Cannot create new project

New Here ,
Jul 17, 2017

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I Installed RoboHelp 2017. I use it in Trial version.

When I want create a new project, I input the project name, and nothing appends after, I still on the first starting Window.

(No error message).

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Trial version - Cannot create new project

New Here ,
Jul 17, 2017

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I Installed RoboHelp 2017. I use it in Trial version.

When I want create a new project, I input the project name, and nothing appends after, I still on the first starting Window.

(No error message).

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183

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Jul 17, 2017 0
Adobe Community Professional ,
Jul 17, 2017

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RoboHelp must be installed with local admin rights. If you don't have local admin rights, uninstall and get it installed by someone who does.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Jul 17, 2017 0
New Here ,
Jul 17, 2017

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I have admins rights for installation and using

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Jul 17, 2017 0
LEGEND ,
Jul 17, 2017

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Where are you attempting to create your project? Maybe it has something to do with the location.

Can you provide a screen shot of the dialog where it isn't working?

Cheers... Rick

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Jul 17, 2017 0
New Here ,
Jul 18, 2017

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Example : I create an empty project, I validate by Terminated button, and nothing appends, I still on the first starting window.

You can see files created on the disk.

Sans titre.png

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Jul 18, 2017 0
Adobe Community Professional ,
Jul 18, 2017

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There is nothing obviously wrong with what is in the dialog. Are you able

to open the supplied sample projects? Test one of them.

If they are OK then try opening to a path such as C:\TestProject.

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Jul 18, 2017 0
Captiv8r LATEST
LEGEND ,
Jul 18, 2017

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Hello again

Where you see this:

tmp2.png

Try removing that accented e. I know that in file names, accented characters often cause problems.

Cheers... Rick

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Jul 18, 2017 0