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Try this if your table of contents doesn't appear in WebHelp output

New Here ,
Jun 28, 2017

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I'm passing on what worked for me.

The background:

- RoboHelp 2015, 12.0.4.460 (up to date at time of writing)

- Small number of topics (less than 15)

- Pushing all project files to our own server for web app deployment as a "help" button\

- Project created using Web Application Help template (New Project > Web Application Help)

The problem:

- WebHelp output appears fine using the Preview function; table of contents is visible and works properly

- WebHelp output is missing a table of contents when deployed in the app. The pane is blank.

Initial hypothesis: Gremlins in server room!

Revised hypothesis: Settings issue

The solution:

- Created a new TOC with the exact same contents as the original TOC

- Explicitly specified the duplicate TOC as the TOC file to use for WebHelp:

    1. Open Outputs pod

    2. Right click WebHelp (Primary Output)

    3. Select Properties

    4. Select Content Categories

    5. Select Content <Default>

    6. Switch Table of Contents from <Default> to the duplicate TOC

- Saved and re-deployed. IT WORKS! Partied like it was '99.

I'm happy to answer any settings questions that would help narrow this solution for somebody.

- Jack

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WebHelp

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Try this if your table of contents doesn't appear in WebHelp output

New Here ,
Jun 28, 2017

Copy link to clipboard

Copied

I'm passing on what worked for me.

The background:

- RoboHelp 2015, 12.0.4.460 (up to date at time of writing)

- Small number of topics (less than 15)

- Pushing all project files to our own server for web app deployment as a "help" button\

- Project created using Web Application Help template (New Project > Web Application Help)

The problem:

- WebHelp output appears fine using the Preview function; table of contents is visible and works properly

- WebHelp output is missing a table of contents when deployed in the app. The pane is blank.

Initial hypothesis: Gremlins in server room!

Revised hypothesis: Settings issue

The solution:

- Created a new TOC with the exact same contents as the original TOC

- Explicitly specified the duplicate TOC as the TOC file to use for WebHelp:

    1. Open Outputs pod

    2. Right click WebHelp (Primary Output)

    3. Select Properties

    4. Select Content Categories

    5. Select Content <Default>

    6. Switch Table of Contents from <Default> to the duplicate TOC

- Saved and re-deployed. IT WORKS! Partied like it was '99.

I'm happy to answer any settings questions that would help narrow this solution for somebody.

- Jack

Topics

WebHelp

Views

214

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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