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Unable to Generate Printed Documentation in Word

New Here ,
Dec 23, 2019

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Hello Team,

 

Whilst generating PRINTED DOCUMENTATION from Single Source Layout pod, I'm getting the following error “A supported version of Microsoft Word does not exist. Please install Microsoft Word 2000 or newer”. Can anyone please help.

 

Here are a few details:

 

Version: Adobe RoboHelp 10.0.1.292

OS: Windows 10 Enterprise, 64-bit operating system, x64-based processor

Word: Microsoft Office Professional Plus 2016

 

/Madhu.

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Output presets, Product help

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Unable to Generate Printed Documentation in Word

New Here ,
Dec 23, 2019

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Hello Team,

 

Whilst generating PRINTED DOCUMENTATION from Single Source Layout pod, I'm getting the following error “A supported version of Microsoft Word does not exist. Please install Microsoft Word 2000 or newer”. Can anyone please help.

 

Here are a few details:

 

Version: Adobe RoboHelp 10.0.1.292

OS: Windows 10 Enterprise, 64-bit operating system, x64-based processor

Word: Microsoft Office Professional Plus 2016

 

/Madhu.

TOPICS
Output presets, Product help

Views

100

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 23, 2019 0
Adobe Community Professional ,
Dec 24, 2019

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You are lucky RoboHelp is running on Windows 10. It is not supported on that operating system and Word 2016 is not supported for that version of RoboHelp. See the link below.

 

https://helpx.adobe.com/robohelp/kb/robohelp-operating-system-microsoft-word.html

 

You need to either dig out an old PC and generate help that will not be supported on modern browsers or upgrade.

 

Sorry it's not the answer you wanted.


www.grainge.org

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Dec 24, 2019 0
New Here ,
Jan 08, 2020

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Thank-you for the update Peter.

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Jan 08, 2020 0