Highlighted

Unwanting Nested headings using Frameless skin

Community Beginner ,
Oct 30, 2019

Copy link to clipboard

Copied

Hi

I am using RoboHelp 2019.09 and generating HTML5 with a frameless output preset

I have an issue where headings in topics are displayed in a nested way, e.g:

Not all topics are affected by this.

 

I have troubleshooted the css, toc, browse sequence, the HTML code and narrowed it down to the frameless output as it works as expected using HTML5 output

 

Does anyone have ideas of how I can fix the nested topics?

 

Thanks

Michelle

 

 

nested headings.png

Topics

HTML5 layout, New UI

Views

362

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Unwanting Nested headings using Frameless skin

Community Beginner ,
Oct 30, 2019

Copy link to clipboard

Copied

Hi

I am using RoboHelp 2019.09 and generating HTML5 with a frameless output preset

I have an issue where headings in topics are displayed in a nested way, e.g:

Not all topics are affected by this.

 

I have troubleshooted the css, toc, browse sequence, the HTML code and narrowed it down to the frameless output as it works as expected using HTML5 output

 

Does anyone have ideas of how I can fix the nested topics?

 

Thanks

Michelle

 

 

nested headings.png

Topics

HTML5 layout, New UI

Views

363

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Oct 30, 2019

Copy link to clipboard

Copied

Is it happening if you try another layout?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Oct 30, 2019

Copy link to clipboard

Copied

It works as expected if I use the HTML5 output

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Nov 01, 2019

Copy link to clipboard

Copied

Just wanting to check you did receive my reply to your direct email.


www.grainge.org

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Nov 01, 2019

Copy link to clipboard

Copied

I received your email, thank you. I am in the process of getting the project ready for you to take a look at.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Nov 05, 2019

Copy link to clipboard

Copied

I am also having this issue.

 

I'm using RoboHelp 2019.09 generating a frameless output preset with the Oceanic skin. Not all topics are have the issue and the topics affected seem to randomly change.

 

Has there been any progress on this issue?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Nov 05, 2019

Copy link to clipboard

Copied

We established that this is an environment issue. MDDwork sent me a test project with the issue and I generated it without changing any settings other than the output path. I generated with no nesting. She then sent me her live project and we got the same result, no nesting. I sent the output to MDDwork and she saw no nesting in that. 

 

MDDwork is currently working with her IT folks to apply Windows updates and suchlike.

 

As I replied to this post, it occurs to me there may be one RoboHelp issue that could be related. Doubtful but worth a try. Adobe issued a hotfix for different issues. It is just possible that coincidentally it is why I am not seeing the issue.

 

https://helpx.adobe.com/robohelp/kb/hotfix-for-robohelp-update-9-2019-release.html

 

If you want to create a simple project with just a couple of topics for me to try, that's OK. See the Contact page on my site.


www.grainge.org

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...