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Upgrade RoboHelp 11 to integrate Responsive HTML 5 CSH?

New Here ,
May 17, 2016

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We have a web-based application developed in Java with Bootstrap. Using RoboHelp 11 we generated WebHelp and were able to call it from the application using the JavaScript file RoboHelp_CSH.js that came with RoboHelp 11.

When we chose to generate Responsive HTML 5 the help window did not appear. We think the problem may be with the JavaScript code inside the Responsive HTML 5 help files.

Would it help to upgrade to RoboHelp 2015?

Is RoboHelp_CSH.js updated in this version of RoboHelp?

Thanks

Peter

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HTML5 layout

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Upgrade RoboHelp 11 to integrate Responsive HTML 5 CSH?

New Here ,
May 17, 2016

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We have a web-based application developed in Java with Bootstrap. Using RoboHelp 11 we generated WebHelp and were able to call it from the application using the JavaScript file RoboHelp_CSH.js that came with RoboHelp 11.

When we chose to generate Responsive HTML 5 the help window did not appear. We think the problem may be with the JavaScript code inside the Responsive HTML 5 help files.

Would it help to upgrade to RoboHelp 2015?

Is RoboHelp_CSH.js updated in this version of RoboHelp?

Thanks

Peter

Topics

HTML5 layout

Views

210

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 17, 2016 0
Adobe Community Professional ,
May 18, 2016

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It is difficult to say if upgrading would help so trying on a non production machine is the best test of that. However, first question is does it work OK if opened directly? Maybe the problem is in the call.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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May 18, 2016 0
New Here ,
May 18, 2016

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I forgot to mention that it works OK when we open it directly.

The question was really if we should spend the money for the upgrade.

Peter

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May 18, 2016 0
Adobe Community Professional ,
May 18, 2016

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I would say that if it opens OK when called directly then the problem is in the call and an upgrade would be unlikely to fix that.

Sorry but what the problem is I cannot help you with as that is a developer issue. Maybe look at Willam van Weelden's site?


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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May 18, 2016 0