Using FrameMaker import file isf in RH 2019 (->fsf)

Community Beginner ,
Apr 20, 2021 Apr 20, 2021

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Hi! We want to use existing Framemaker import settings for webhelp projects in RH 2019.
How can I import/migrate isf files (RH classic) for RH 2019?
As far as I can see, the new format is fsf?
I've only been working with RH 2019 for a short time, RH11 before that. Can anyone help me?

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Classic, New UI

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Adobe Community Professional ,
Apr 20, 2021 Apr 20, 2021

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You using RH2019 Classic or New UI? Are you all patched up?

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Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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I am trying to create the new webhelp project in RH-New-UI. It is the first new project in New UI.
I had previously migrated old projects from RH11 to RH 2019 Classic. There import settings work as in RH 11. I exported FM import settings  so all colleagues work with the same formats.

For the new New UI project I want to use the import settings of an old RH11 project. I have migrated the old project to RH 2019 Classic.  and exported the import settings again as isf file.

Of course, I also migrated the old project to RH 2019 New UI. That worked, but Is it really the case that I have to assign all formats manually?

(how is it like in the RH 2020 version?)

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Adobe Community Professional ,
Apr 21, 2021 Apr 21, 2021

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I have a suspicious feeling that they are both still just the same under the hood, only with a different name. If you're find the location where it's looking for the .fsf file, try renaming a copy of your .isf and see if RH will use it. 

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Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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That's a daring suggestion! 🙂
I would have liked the solution!

The fsf is an xml file. The isf file anything else. RH crashes with a friendly request to restart the program.

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Adobe Community Professional ,
Apr 21, 2021 Apr 21, 2021

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Ah, too bad - worth a shot! Maybe your next step is to give the RH folks a buzz - see https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your support contact options.

Or, just recreate the .isf file settings from your notes (you did make notes on what you tweaked, didn't you? 😁)

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RoboHelp Documentation