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Webhelp and Safari

New Here ,
Oct 01, 2015 Oct 01, 2015

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I am using Robohelp 11 and have published a project to the webhelp layout.  When I access the published file in Safari, the Search funtionality is not displaying at the same size as the other options in the navigation pane.  any thoughts on how to fix?

Gene

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LEGEND ,
Oct 04, 2015 Oct 04, 2015

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Which Safari are you using? On Mac or on Windows. Does it work well on Chrome? That browser comes closes to how Safari renders, so I would hope to see the same bahaviour.

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New Here ,
Oct 05, 2015 Oct 05, 2015

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It is working fine on other browsers, seems to be limited to Safari.

Below is an example of what is happening.

10-5-2015 8-22-11 AM.gif

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LEGEND ,
Oct 24, 2015 Oct 24, 2015

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To fix this, open the file whfdhtml.htm with a text editor. On line 25, change the value to a larger number:

if (gbMac) {

   iFrameSetValue = 85;

}

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New Here ,
Oct 26, 2015 Oct 26, 2015

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William,

     I currently have three separate WHFDHTML files in three locations.  Not sure which one I should update.  Additiionally, not sure if update is needed as it looks like they are already set to 85 as seen in code below

  if (gbMac)

  strWrite="<FRAMESET ROWS='85,100%' framespacing=0  frameborder=0>";

  else

  strWrite="<FRAMESET ROWS='115,100%' framespacing=0  frameborder=0>";

  strWrite +="<FRAME SRC='whfform.htm' title='search form frame' name='ftsform' noresize='yes' scrolling='no'>";

  strWrite +="<FRAME SRC='whfbody.htm' title='search result frame' name='ftsbody' scrolling='yes'>";

  strWrite +="</FRAMESET>";

  document.write(strWrite);

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LEGEND ,
Oct 27, 2015 Oct 27, 2015

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85 is the value giving you problems. If you make that value larger, it should solve the issue.

You want the whfdhtml in the root of the output?. Where else are you seeing this file?

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New Here ,
Oct 27, 2015 Oct 27, 2015

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I was seeing it in the project files, but I need to up the number in the published output?

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LEGEND ,
Oct 28, 2015 Oct 28, 2015

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Please try the published output to see whether the fix helps. If it doesn't no need to apply this fix elsewhere.

Are you seeing this in your project (not in the !SSL! folder)? If so, there is probably something going wrong in the project as this file is only supposed to be present in your output. Do any topics have red squares in your project?

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