Please help to resolve the issue.
Unable to view web-help generated output (in non-flash mode) in Mozilla Firefox.
What version of RH? There have been many browser security issues that RH has had to patch for recently. See Willam’s site for a round up of all the patches (wvanweelden.eu)
I’m never that much on the ball Rick (LOL)
We are using Adobe Comm Suite and RH version 10.
The issue is only for non-flash mode in firefox.
Did you check out the link that Rick gave you & applied the patches? You’ll have to regenerate your help to see their effect.
Hi my Flash version is 45. and the issue is that the help is not opening while i am clicking on help icon for each Webhelp CSH generated.
I'm confused here.
You are saying WebHelp. but talking about Flash? RoboHelp does offer an output type known as "FlashHelp". Are you saying that's what you are producing? FlashHelp and WebHelp are two entirely different output types. WebHelp is similar to Chocolate Chip cookies while FlashHelp is similar to muffins.
If your output is WebHelp, the version of Flash you have installed is moot. It has zero effect on things.
My Firefox version is 41.0.1.
Also, i have updated the robohelp version to 2015.