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WebHelp frames in internet explorer 11 are over flowing with RoboHelp 2015

Explorer ,
Apr 18, 2016 Apr 18, 2016

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Hello everyone,

Would anybody happen to know how to fix this problem?

Thanks.

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correct answers 1 Correct answer

Community Expert , Apr 18, 2016 Apr 18, 2016

Take a look at post#2 in this thread - Re: Default size of WebHelp TOC Pane

BTW - I think you're looking at the help using Edge, not IE11 - there have been issues reported with newer builds of Win10 that have thrown off Edge compatibility with RH2015 - see Re: RH 11 Webhelp on MS Edge: TOC disappears after search 

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Community Expert ,
Apr 18, 2016 Apr 18, 2016

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Are you all completely patched up? Can you give us a screenshot of what's happening? Use the forum web interface to do that..

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Explorer ,
Apr 18, 2016 Apr 18, 2016

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Hi Jeff,

See below...

RH_version.gif

IE_11.GIF

Thanks.

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Community Expert ,
Apr 18, 2016 Apr 18, 2016

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Ok, I think that's the last (#3) patch (but not having RH2015 at hand, I'm just taking a guess). So what's the problem with the help in that screenshot?

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Explorer ,
Apr 18, 2016 Apr 18, 2016

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Do you see the plus signes being chopped off in the TOC?  You do not see that in Firefox...  There is code to fix it but I don't know where to put it.  It goes something like this...

<td width="172"><strong>SBP2:</strong></td>

<td width="62"><label for="sbp2"></label>

  <input name="sbp" type="text" id="sbp2" size="4" maxlength="4" style="width: 40px;"/></td>

If you grab the frame bar and resize it back and forth, it fixes itself but not everybody would know to do that.

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Community Expert ,
Apr 18, 2016 Apr 18, 2016

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Take a look at post#2 in this thread - Re: Default size of WebHelp TOC Pane

BTW - I think you're looking at the help using Edge, not IE11 - there have been issues reported with newer builds of Win10 that have thrown off Edge compatibility with RH2015 - see Re: RH 11 Webhelp on MS Edge: TOC disappears after search 

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Explorer ,
Apr 18, 2016 Apr 18, 2016

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The "Default size of WebHelp TOC Pane" is just what the doctor ordered to fix this issue.  btw, I can assure you that I am looking at IE11.

Thank you very much.

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Community Expert ,
Apr 18, 2016 Apr 18, 2016

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Sorry, was getting my browser toolbar icons mixed up ;>)

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RoboHelp Documentation
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