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WebHelp Pro vs New WebHelp Pro. What's the difference?

New Here ,
May 07, 2018

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What's the difference between WebHelp Pro vs New WebHelp Pro? What are the pros and cons for using each type of output?

Helen

Adobe Community Professional
Correct answer by Peter Grainge | Adobe Community Professional

WebHelp Pro requires RoboHelp Server to be installed on the server. It is an additional cost module.

See this page on Adobe's site. Adobe RoboHelp Server 10 - Features


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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WebHelp Pro vs New WebHelp Pro. What's the difference?

New Here ,
May 07, 2018

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What's the difference between WebHelp Pro vs New WebHelp Pro? What are the pros and cons for using each type of output?

Helen

Adobe Community Professional
Correct answer by Peter Grainge | Adobe Community Professional

WebHelp Pro requires RoboHelp Server to be installed on the server. It is an additional cost module.

See this page on Adobe's site. Adobe RoboHelp Server 10 - Features


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Classic, WebHelp

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Adobe Community Professional ,
May 07, 2018

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Can you post a screenshot of where you're seeing this? I suspect it's in the Single Source Layout pod (possibly called Output pod in RH2015 and RH2017 - you didn't say which version you're using) and if it is, it's just the name of the output configuration file, not the actual output itself. But please post a screenshot to confirm.

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New Here ,
May 08, 2018

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I'm using RoboHelp 2017. Here is the screen image.

If it is the same output but different config file, then what is the difference between WebHelp and WebHep Pro, plus pros and cons of each?

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Adobe Community Professional ,
May 08, 2018

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WebHelp Pro requires RoboHelp Server to be installed on the server. It is an additional cost module.

See this page on Adobe's site. Adobe RoboHelp Server 10 - Features


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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New Here ,
May 08, 2018

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So if you use WebHelp can you just generate to any server or file folder on network?

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Adobe Community Professional ,
May 08, 2018

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You can view WebHelp locally or on any server that has been configured as a webserver, so not quite any server.

Your IT people can tell you which server(s) to use.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Adobe Community Professional ,
May 08, 2018

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Quite so, Peter. And, good catch by Amber for the quick diagnosis on the "New" Output configuration

John

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Adobe Community Professional ,
May 09, 2018

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Just to add to my previous answer, the output might work on a network server. It depends on how it has been configured and this would be the same for webhelp from any authoring tool. Network admins can allow or block certain file types and it depends on what they have done.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Adobe Community Professional ,
May 08, 2018

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When you right click in the output pod, you can create further outputs and more than one of any type. What has happened here is someone has created a second WebHelp Pro output and left it with the default name of New WebHelp Pro.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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