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When Robohelp 2019 says it supports Japanese "With Japanese Interface" what does that mean?

Community Beginner ,
Aug 06, 2020

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Hi all,

 

My team will be paying another company to do language localization--it's noted this is possible to do with XLIFF files: https://helpx.adobe.com/robohelp/using/translation.html. We are interested in 4 languages at the moment, so I was verifying the supported languages via https://helpx.adobe.com/robohelp/kb/foreign-languages-supported-robohelp.html

 

We are interested in Japanese. It says "We also offer a specific version for Japanese, With Japanese Interface."-- what does that mean? What is the specific version? Does anything special need to be done? 

 

 

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When Robohelp 2019 says it supports Japanese "With Japanese Interface" what does that mean?

Community Beginner ,
Aug 06, 2020

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Hi all,

 

My team will be paying another company to do language localization--it's noted this is possible to do with XLIFF files: https://helpx.adobe.com/robohelp/using/translation.html. We are interested in 4 languages at the moment, so I was verifying the supported languages via https://helpx.adobe.com/robohelp/kb/foreign-languages-supported-robohelp.html

 

We are interested in Japanese. It says "We also offer a specific version for Japanese, With Japanese Interface."-- what does that mean? What is the specific version? Does anything special need to be done? 

 

 

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Aug 06, 2020 0
Adobe Community Professional ,
Aug 06, 2020

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That page, from the looks of it, is very old as it mentions only CHM and Winhelp outputs and Robohelp 9, all of which are at least a decade old (Winhelp hasn't been supported for ages).

 

What you want is this page for the Robohelp user interface languages: https://helpx.adobe.com/robohelp/using/rh_system_requirements.html

 

Translation is something completely different. For information about RH2019 New UI and Classic version see: http://www.grainge.org/pages/authoring/translation/translation.htm

 

For translation using the new translation feature in RH2020, use the link on that page to go to the Robohelp Tour.

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Aug 06, 2020 1
Adobe Community Professional ,
Aug 07, 2020

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You need to differentiate between interface languages and topic content languages.

 

Japanese has long been supported for the UI. In Classic versions you had to set which language you wanted to use at the time of installation. If you wanted to change it, you had to uninstall and reinstall. In 2019 New UI and in 2020, you change without uninstalling and reinstalling.

 

The translation feature is new in 2020 and as Amber has said is described in the RoboHelp Tour.

 

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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