Why do fonts change when help is opened on Mobile devices?

Contributor ,
Aug 17, 2015

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I've generate an HTML5 output using RoboHelp 2015. However, all fonts I've used in my master page have changed when viewed in iphone and tablet devices.

Why does it happen? Is there any configuration that I could set on RoboHelp 2015 for avoiding it?

I have been searching for it, but I didn't find anything. I would be glad if you could help me.

Thanks in advance!

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HTML5 layout

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1 Correct Answer

LEGEND , Aug 18, 2015
Willam_van_Weelden LEGEND , Aug 18, 2015
Embedding fonts is enabled in RH2015 for ePub output. If you are creating HTML5, you will have to embed the font yourself. See Adobe RoboHelp: Use Custom Fonts | WvanWeelden.eu. Also take note of the comments as there are some caveats when it comes to licensing.If you want to make sure your fonts are being used, use Font sets and add a web safe font in your font set. (The list of web safe fonts are available via: CSS Web Safe Fonts)

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LEGEND ,
Aug 17, 2015

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Hi there

Are you certain the fonts you used are actually supported on these devices?

Cheers... Rick

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Contributor ,
Aug 18, 2015

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Hi, Rick. I don't know, but I've heard once about some way to embed custom fonts in RH2015 so that they could be read in multiple devices.

Thanks for answering!

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LEGEND ,
Aug 18, 2015

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Perhaps our resident CSS guru Willam van Weelden‌ will pop in to advise.

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LEGEND ,
Aug 18, 2015

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Embedding fonts is enabled in RH2015 for ePub output. If you are creating HTML5, you will have to embed the font yourself. See Adobe RoboHelp: Use Custom Fonts | WvanWeelden.eu. Also take note of the comments as there are some caveats when it comes to licensing.

If you want to make sure your fonts are being used, use Font sets and add a web safe font in your font set. (The list of web safe fonts are available via: CSS Web Safe Fonts)

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camilaf3199346 AUTHOR LATEST
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Aug 18, 2015

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Thank you, Willam for your help. You're right!

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