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Why does RH lose formatting on localhost webserver, but is fine on local drive and remote webserver?

Enthusiast ,
Jan 14, 2020

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I'm using RH 2017, latest version. I have a large merged with Help system with a master project and serveral children help projects.

 

I have a local ISS web server (localhost) I set up to test how files look like on a real webserver locally before pushing them up to the public. However, when I view the generated help on the localhost webserver, RoboHelp files look bad, like the screen layout formatting is somehow missing?

 

Bad (viewed via ISS localhost)Bad (viewed via ISS localhost)

 

But when I view the exact same files on the local disk drive itself, it looks fine (it also looks fine on the actual remote web server):

 

Good (viewed directly)Good (viewed directly)

Any ideas why and how to resolve this? Thank you in advance.

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Why does RH lose formatting on localhost webserver, but is fine on local drive and remote webserver?

Enthusiast ,
Jan 14, 2020

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I'm using RH 2017, latest version. I have a large merged with Help system with a master project and serveral children help projects.

 

I have a local ISS web server (localhost) I set up to test how files look like on a real webserver locally before pushing them up to the public. However, when I view the generated help on the localhost webserver, RoboHelp files look bad, like the screen layout formatting is somehow missing?

 

Bad (viewed via ISS localhost)Bad (viewed via ISS localhost)

 

But when I view the exact same files on the local disk drive itself, it looks fine (it also looks fine on the actual remote web server):

 

Good (viewed directly)Good (viewed directly)

Any ideas why and how to resolve this? Thank you in advance.

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151

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Jan 14, 2020 0
Adobe Community Professional ,
Jan 14, 2020

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Random ideas that I have no idea what I'm talking about.

* caching setting on the server?

* case-sensitivity setting on the server?

* something didn't copy properly for unknown reasons?

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Jan 14, 2020 0
Enthusiast ,
Jan 22, 2020

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Hmmm. Thanks for your comment Amebr. I'll mess around with it some more. It might be just some setting I need to enable in the IIS Manager in Windows.

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Jan 22, 2020 0