Highlighted

Why has Firefox stopped displaying Webhelp properly?

Community Beginner ,
Jan 15, 2015

Copy link to clipboard

Copied

I am using RoboHelp 11 to create WebHelp. Today I noticed that FireFox (version 35) displays an empty TOC tab and non-functional Index when opened locally. The help works in IE and Chrome. I tested it with the previous versions of the help, as well, to be sure that the issue wasn't with something that I've added to this build. They all react the same way. Has anyone else seen this issue?

The latest version of Firefox seems to have broken things.

Take a look at the thread below:

Click here to view

Cheers... Rick

Topics

WebHelp

Views

366

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Why has Firefox stopped displaying Webhelp properly?

Community Beginner ,
Jan 15, 2015

Copy link to clipboard

Copied

I am using RoboHelp 11 to create WebHelp. Today I noticed that FireFox (version 35) displays an empty TOC tab and non-functional Index when opened locally. The help works in IE and Chrome. I tested it with the previous versions of the help, as well, to be sure that the issue wasn't with something that I've added to this build. They all react the same way. Has anyone else seen this issue?

The latest version of Firefox seems to have broken things.

Take a look at the thread below:

Click here to view

Cheers... Rick

Topics

WebHelp

Views

367

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 15, 2015

Copy link to clipboard

Copied

Was it working before? Are you completely patched up on RH11?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
LEGEND ,
Jan 15, 2015

Copy link to clipboard

Copied

The latest version of Firefox seems to have broken things.

Take a look at the thread below:

Click here to view

Cheers... Rick

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Jan 16, 2015

Copy link to clipboard

Copied

Ah nuts! It’s impacted RH10 output that was working fine before now too :<(

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Jan 16, 2015

Copy link to clipboard

Copied

Thanks for the link, Rick.

Many thanks to William for looking into this issue.

Hopefully, Adobe will issue a patch soon.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Jan 16, 2015

Copy link to clipboard

Copied

Willam’s new fix is working for RH10 generated output too.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...