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Why is document opening in MS Word

New Here ,
Dec 04, 2015

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I've created a RoboHelp2015 project but when I publish it on our Web Server it opens in MS Word.

Hi there

This might also mean that somehow file associations are off. Admittedly it's a very long shot, but still within the realm of possibility.

Where exactly is the server? LAN or Web or Intranet? Does it happen only for you or for everyone?

Cheers... Rick

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Why is document opening in MS Word

New Here ,
Dec 04, 2015

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I've created a RoboHelp2015 project but when I publish it on our Web Server it opens in MS Word.

Hi there

This might also mean that somehow file associations are off. Admittedly it's a very long shot, but still within the realm of possibility.

Where exactly is the server? LAN or Web or Intranet? Does it happen only for you or for everyone?

Cheers... Rick

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HTML

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212

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Dec 04, 2015 0
Adobe Community Professional ,
Dec 04, 2015

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What flavour of help are you generating in your Single Source Layouts (SSL)? Sounds like you might have made “Printed Documentation” by mistake.

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Dec 04, 2015 0
LEGEND ,
Dec 04, 2015

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Hi there

This might also mean that somehow file associations are off. Admittedly it's a very long shot, but still within the realm of possibility.

Where exactly is the server? LAN or Web or Intranet? Does it happen only for you or for everyone?

Cheers... Rick

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Dec 04, 2015 0
New Here ,
Feb 05, 2016

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Yes thank you - it was the file associations that was off. All sorted now.

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Feb 05, 2016 0