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Why is my nav pane empty?

Participant ,
Mar 16, 2016

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When I generate webhelp, I get no errors but when I view the output, the navigation pane is empty.

I'm using RoboHelp 10 and the problem occurs on IE 11 and Firefox 44.0.2. It doesn't open at all in Chrome but we don't support that anyway.

What should I be checking?

Thanks

Adobe Community Professional
Correct answer by Jeff_Coatsworth | Adobe Community Professional

You need to make sure you’re completely patched up with “official” RH patches & then apply the fixes for browser security changes that are listed on Willam’s site - http://www.wvanweelden.eu/articles/robohelp-patches-and-updates

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Why is my nav pane empty?

Participant ,
Mar 16, 2016

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When I generate webhelp, I get no errors but when I view the output, the navigation pane is empty.

I'm using RoboHelp 10 and the problem occurs on IE 11 and Firefox 44.0.2. It doesn't open at all in Chrome but we don't support that anyway.

What should I be checking?

Thanks

Adobe Community Professional
Correct answer by Jeff_Coatsworth | Adobe Community Professional

You need to make sure you’re completely patched up with “official” RH patches & then apply the fixes for browser security changes that are listed on Willam’s site - http://www.wvanweelden.eu/articles/robohelp-patches-and-updates

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WebHelp

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247

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Adobe Community Professional ,
Mar 16, 2016

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You need to make sure you’re completely patched up with “official” RH patches & then apply the fixes for browser security changes that are listed on Willam’s site - http://www.wvanweelden.eu/articles/robohelp-patches-and-updates

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Participant ,
Mar 16, 2016

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Thanks Jeff, I'll get on to that right away.

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Participant ,
Mar 16, 2016

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Yes that totally worked! Thank you.

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