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Why is Style pod flickering in Robohelp 12 when information is entered?

New Here ,
Mar 04, 2016

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We just upgraded to Robohelp 12 and now the Style pod is flickering every time information is entered. It does not cause any issues but is very annoying.

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Why is Style pod flickering in Robohelp 12 when information is entered?

New Here ,
Mar 04, 2016

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We just upgraded to Robohelp 12 and now the Style pod is flickering every time information is entered. It does not cause any issues but is very annoying.

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Adobe Community Professional ,
Mar 04, 2016

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Are you completely patched up? I think there’s been a couple of patches issues already.

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New Here ,
Mar 04, 2016

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Yes, we have both patches installed.

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Adobe Community Professional ,
Mar 04, 2016

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What o/s and resolution monitor are you running? You may need to check off that shortcut property about running on high-resolution displays.

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New Here ,
Mar 04, 2016

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Thank you very much! Win 7, 1600X900. Where would I find this checkbox?

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Adobe Community Professional ,
Mar 04, 2016

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Right-click on shortcut, Properties, Compatibility tab, “Disable display scaling on high DPI settings” – worth a try

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LEGEND ,
Mar 04, 2016

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Hi there

I think Jeff means this:

Right-click the shortcut you use to open RoboHelp, then choose Properties.

Then click the Compatibility tab and you should see it here I think. (if I'm understanding him correctly)

tmp1.png

Cheers... Rick

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LEGEND ,
Mar 04, 2016

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D'oh! You sneaked in!

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Adobe Community Professional ,
Mar 04, 2016

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Information entered where? In a topic?

If so, I looked into this for someone else, it is covered in another

thread. The fix was to open the project with the HHP file and say No to

using the XPJ file.

Backup the project first. See Opening Projects on my site if anything gets

lost in the process.

Please refer to this version as RoboHelp 2015 as that helps others when

searching.

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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New Here ,
Mar 04, 2016

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Thank you for trying to help. I tried both opening from the hhp file and change the resolution setting. Did not resolve the issue. Any other suggestions?

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LEGEND ,
Mar 04, 2016

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Hi there

Try deleting the CPD?

Click here to discover how

Cheers... Rick

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Adobe Community Professional ,
Mar 06, 2016

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When you tried the solution that worked for someone else, did you definitely say No when RoboHelp prompted you to use the existing XPJ file?

Is this a project that you can share? See the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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New Here ,
Mar 07, 2016

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I see the same thing happening in all my RH projects, including the sample ones included in RH. As well as the sample project I sent to Peter with my Word TOC topic content issue.

RH 2015 (with latest patches), windows 10. 16gb ram.

I've opened using the hhp file and change DPI settings. I've switched between the dark and light theme and tried on smaller res screens (I have 2 large ones hooked up to a laptop).

In all instances, when I am editing a topic, with the styles pod loaded on the right and either type, click somewhere in the topic, or just use arrow keys to move through the text the styles pod flickers like it is reloading itself or jumping to the style every time. 

Nick

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Adobe Community Professional ,
Mar 08, 2016

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I have to correct my previous response. What was corrected by opening from the HHP file was the style dropdown flickering, not the style pod.

I have just retested and I see the same with the Style Pod opened. I don't normally work with it open, hence not seeing it before. The flicker occurs with each keypress.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Participant ,
Feb 06, 2018

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Does anyone know the status of this?  I tried to click on the bug link from Peter and it didn't work.

thank you!

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Adobe Community Professional ,
Feb 18, 2018

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Sorry for the slow reply. First of all I have removed the link to the bug base as it was the old location. This is the new link in case you didn't find it by other means.

https://tracker.adobe.com

I have a feeling someone reported something similar and Rick found it only occurred if the RoboHelp window was not maximised. Perhaps Rick recalls the post I am thinking about and can confirm.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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JGaf LATEST
Participant ,
Mar 01, 2018

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I created a bug for this because I couldn't find one...

Tracker

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