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Wingdings in 2019

New Here ,
May 28, 2019

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Peter,

Does RoboHelp 2019 accept Wingdings 3 characters?  We've noticed that our blue triangles aren't importing when I try to import our large file.

Also I've noticed that all our tables have borders when the large file is imported into RoboHelp 2019, even though the borders are not in the Word file. What do I need to do to fix this?  I've played around with the import settings and haven't been able to get it import correctly. 

Thanks,

Michelle

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Wingdings in 2019

New Here ,
May 28, 2019

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Peter,

Does RoboHelp 2019 accept Wingdings 3 characters?  We've noticed that our blue triangles aren't importing when I try to import our large file.

Also I've noticed that all our tables have borders when the large file is imported into RoboHelp 2019, even though the borders are not in the Word file. What do I need to do to fix this?  I've played around with the import settings and haven't been able to get it import correctly. 

Thanks,

Michelle

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May 28, 2019 0
Adobe Community Professional ,
May 28, 2019

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I have branched this question into a new thread as I couldn't see a connection with the previous question.

It should but seemingly it doesn't. I will report it and post any information I get.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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May 28, 2019 0
Adobe Community Professional ,
May 29, 2019

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The problem is with the way the Wingdings font is named that will be fixed, hopefully in the next update.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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May 29, 2019 0
New Here ,
May 29, 2019

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Thanks Peter.

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May 29, 2019 0
Adobe Community Professional ,
Jul 28, 2019

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With Update 8 applied are you still seeing this problem?


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Jul 28, 2019 0