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Word 2003 & 2007

Explorer ,
May 05, 2015

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I have both versions 2003 & 2007 installed. Word2003 is my primary installation. But RH shall use Word2007. Just setting the default application and/or "Open With" does not help! How to solve this?

Remark: "Repair 2007" is *NOT* what I want to do, as then Word2007 opens all .DOC files per default!

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Word 2003 & 2007

Explorer ,
May 05, 2015

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I have both versions 2003 & 2007 installed. Word2003 is my primary installation. But RH shall use Word2007. Just setting the default application and/or "Open With" does not help! How to solve this?

Remark: "Repair 2007" is *NOT* what I want to do, as then Word2007 opens all .DOC files per default!

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Participant ,
May 05, 2015

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Your question is somewhat difficult to interpret. You might want to rephrase it.

For RoboHelp 11 (and I believe 10), the supported versions of MSWord are Word2013 and Word2010.

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Explorer ,
May 05, 2015

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Then we cannot use RH.

Nevertheless, the question is rather targetting the way how RH is opening Word. My setup works perfect in explorer - i.e. double clicking a .DOC opens Word2003 and double clicking a .DOCX opens Word2007 (of course, Word needs to be always closed before). But RH does not care about what is configured for double clicking or what is configured as "default application".

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Adobe Community Professional ,
May 12, 2015

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I think you will find that Rh uses whichever version of Word was last run. Try that.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Explorer ,
May 13, 2015

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No definitively not. It always launches Word2003 (after a Word2003 repair) - no matter if Word2007 was the last one started. Word2007 is only used, after a Word2007 repair. And it does not matter what was assigned as default application (for double click in explorer)

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Adobe Community Professional ,
May 18, 2015

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I'm confused by your reply. After a Word 2003 repair, it will open Word 2003 by default. If you then open Word 2007 the Word 2007 repair will run and then that will be the default. Forget about what is assigned as the default.

You have to open the required version and if that is not the default Word will run the repair for that version, then use Rh.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Explorer ,
May 18, 2015

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Tthis is not what I want.

I need Word2003 as "default" application and RH has to use Word2007.

i.e. when I double click a .DOC then word2003 shall open and a double click on a .DOCX shall open Word2007 - without any "repair" run. This works perfect since many Years.

Why is there no way to tell RH to use Word2007 in this setup?

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Adobe Community Professional ,
May 19, 2015

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Sorry it may not be what you want but it is the way it is. I agree it would be much easier if you could tell Rh to use a specific version but that is something only Adobe can fix.

Please follow this link and file a feature request.

http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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