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RH 2019, all patches installed.
When I output to Word, it works using the sample reimagined project.
But when I use a project I have created myself, it starts to generate but gets stuck when 'patching topics'.
Anyone know how to get past this?
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RH 2019, all patches installed.
When I output to Word, it works using the sample reimagined project.
But when I use a project I have created myself, it starts to generate but gets stuck when 'patching topics'.
Anyone know how to get past this?
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New UI or Classic? Fresh project in RH2019 or upgraded from older version?
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RoboHelp Reimagined doesn't ship with Classic so must be new UI.
Try creating a master page with default.css applied and selecting that in preset. Styles will be rubbish but the objective is to see if it generates.
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the new ui and a new project. no import.
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Yes, it generates with the default css.
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So the issue is something in your project - the traditional troubleshooting method is to take a copy of the project & remove topics and see if it goes through (usually the divide by 2, toss half & see approach)