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Uninstall Shockwave 11 Player Silently with SCCM

Apr 07, 2020

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So our environment has +1000 clients with different installations (exe/msi) and versions of Shockwave Player. As it's out of support and no longer needed, I managed to remove all versions using Microsoft System Center Configuration Manager (SCCM) except for 130 machines having either version 11.00 or 12.3.4.204.

 

I usually go with the WMI command line or Windows installer with GUID. Apparently those two versions were installed with Setup.exe with no GUID/Wmic doesn't work for them.

 

I then checked the uninstaller string from the registry for shockwave 11 which was UNWISE.EXE under *\system32\adobe\shockwave. On the machine no such folder existed, I found it later under %windir%\sysWOW64\Adobe\Shockwave 11. So I created a task sequence to invoke the program and uninstall it silently, command line looked like "C:\Windows\sysWOW64\Adobe\Shockwave 11\WNWISE.EXE" /S. It didn't work and I can see from client logs that the command executed fine with no further messages until the execution time limit is reached then it fails.

 

I'm not sure if it's a folder redirection issue, but I tried running it with "C:\Windows\SysWOW64\wscript.exe" (included it in the command line) anyway and it didn't work.  I'm out of ideas, please help me 🙂

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Uninstall Shockwave 11 Player Silently with SCCM

Apr 07, 2020

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So our environment has +1000 clients with different installations (exe/msi) and versions of Shockwave Player. As it's out of support and no longer needed, I managed to remove all versions using Microsoft System Center Configuration Manager (SCCM) except for 130 machines having either version 11.00 or 12.3.4.204.

 

I usually go with the WMI command line or Windows installer with GUID. Apparently those two versions were installed with Setup.exe with no GUID/Wmic doesn't work for them.

 

I then checked the uninstaller string from the registry for shockwave 11 which was UNWISE.EXE under *\system32\adobe\shockwave. On the machine no such folder existed, I found it later under %windir%\sysWOW64\Adobe\Shockwave 11. So I created a task sequence to invoke the program and uninstall it silently, command line looked like "C:\Windows\sysWOW64\Adobe\Shockwave 11\WNWISE.EXE" /S. It didn't work and I can see from client logs that the command executed fine with no further messages until the execution time limit is reached then it fails.

 

I'm not sure if it's a folder redirection issue, but I tried running it with "C:\Windows\SysWOW64\wscript.exe" (included it in the command line) anyway and it didn't work.  I'm out of ideas, please help me 🙂

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maria__1 LATEST
Adobe Employee ,
Apr 07, 2020

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moved to Shockwave Player community forum

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