• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Spark Video restarts during edits

New Here ,
Feb 26, 2022 Feb 26, 2022

Copy link to clipboard

Copied

Spark video for iPhone Crashes/Closes/Restarts as soon as some editing is done to the presentation. Whenever I delete a slide or move a slide to a different position or do any edit operation spark video closes and reopens again.
The edit does not succeed.
 There are no error messages and this issue happens in the spark mobile app project.

Views

248

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 07, 2022 Mar 07, 2022

Copy link to clipboard

Copied

What iOS version are you running?

Anything else running too?

Which version of SparkVideo are you on?

How big is your project?

 

I would say that these *shouldn't* matter, but it's possible that there's something slightly different causing your error.

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 08, 2022 Mar 08, 2022

Copy link to clipboard

Copied

Phone model : iPhone 8 plus
OS version : iOS 14.6
Adobe spark video : version 4.3.4.21494
My project has 210 slides.
Thanks in advance.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 11, 2022 Apr 11, 2022

Copy link to clipboard

Copied

I don't have a phone that old anymore, but it is possible that the hardware is triggering a play option.

If you save your project to the cloud, you can edit it on desktop.

Log in to the same CC account, then continue your edit on the desktop browser without issue.

 

Good Luck - that's a lot of slides! Sounds really cool.

Also - check out Adobe Rush to help you edit even further.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 19, 2023 Jan 19, 2023

Copy link to clipboard

Copied

?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 19, 2023 Jan 19, 2023

Copy link to clipboard

Copied

LATEST

Did you have a question?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
How To
Frequently Asked Questions
Troubleshooting