Can't download stock images on any of my devices

[bodacious_badger13]

HELP! For whatever reason, I can't download any of my licensed assets to any of my devises. Thought maybe it was my PC, but it's also happening on my ipad and my phone. I can click "download" and "re-download," but nothing happens. I've tried troubleshooting... Logged out and back in, shutdown and restarted devices, checked to make sure I have enough device storage, tried it on multiple browsers, cleared caches, etc. etc... I can't do my job right now!

[Abambo]

Sorry for the late answer. Did you solve the issue by now?

If not, try using a different internet service provider, like home, work or cell. It may well be that a firewall is blocking the connection.