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File #465823453 was not a bundle, refund request

Community Beginner ,
Feb 13, 2024 Feb 13, 2024

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File #465823453

Design was supposed to be a bundle, but it was a single image instead. How do I receive the correct bundle set or a refund? Thank you

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Asset Quality , Licensing Regret

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correct answers 1 Correct answer

Community Expert , Feb 26, 2024 Feb 26, 2024

Sorry for the delayed reaction. I tagged @Contributor1, who normally checks that and refunds you.

 

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correct answers 1 Pinned Reply

Adobe Employee , Feb 26, 2024 Feb 26, 2024

(updating status of thread to acknowledged)

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Community Expert ,
Feb 26, 2024 Feb 26, 2024

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Sorry for the delayed reaction. I tagged @Contributor1, who normally checks that and refunds you.

 

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Feb 26, 2024 Feb 26, 2024

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Hello @Spencer21930502ovt5, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

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Adobe Employee ,
Feb 26, 2024 Feb 26, 2024

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