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How to report bad image quality?

New Here ,
Jan 02, 2024 Jan 02, 2024

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The asset in question is 625062663, I downloaded it because the thumbnail looks ok, however upon opening the .ai file I can now see the image very poor quality and cannot be used in my project. I'm afraid the misleading thumbnail will cause other users the same problem, I had, please remove the asset from the library.  Here is a closeup of the asset:

Juan86_0-1704206039096.png

 

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correct answers 1 Pinned Reply

Adobe Employee , Jan 02, 2024 Jan 02, 2024

Hello @Juan86, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

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Community Expert ,
Jan 02, 2024 Jan 02, 2024

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It is indeed very amateurish. Perhaps @Contributor1 can request that the moderation team take another look at this one. 

Jill C., Forum Volunteer

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Adobe Employee ,
Jan 02, 2024 Jan 02, 2024

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Hello @Juan86, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

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