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Is Adobe Stock down? I can't purchase images even though we have credit

New Here ,
Jun 10, 2024 Jun 10, 2024

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I'm trying to purchase some vector graphics, but I've been getting this message for the last six hours:

"Our systems are currently down for maintenance. However, you can still search and save assets to libraries. You can start using your credits again in 15 minutes."

I can't figure out if there's an issue with our credits or if Adobe Stock is down.

Can anyone help?

Bug Unresolved
TOPICS
Download , Other

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5 Comments
Community Expert ,
Jun 10, 2024 Jun 10, 2024

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According to isitdownrightnow.com, stock.adobe.com was down six hours ago but is back up. Have you tried logging out and back in again maybe?

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New Here ,
Jun 10, 2024 Jun 10, 2024

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Thanks for your reply, I just logged out and back in. Unfortunately, I still get the blue message "Our systems are currently down for..."

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New Here ,
Jun 10, 2024 Jun 10, 2024

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I too have been getting this error message today. Unable to purchase credit packs or license a single image.

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New Here ,
Jun 11, 2024 Jun 11, 2024

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Today I still can't buy photos despite purchasing credits. Do you know when the ability to purchase photos will be restored?

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Community Expert ,
Jun 11, 2024 Jun 11, 2024

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If you are looking for information on Adobe sites and service status, check here: https://status.adobe.com

ABAMBO | Hard- and Software Engineer | Photographer

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