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issue with downloading ai file

New Here ,
Oct 05, 2023 Oct 05, 2023

Hi I liscened for a file that when I download the JPEg is fine but the ai/eps file is pixelated and useless (it doesnt have layers or anyhting). I'd need either the ai/eps file fixed or the liscence back. Unless somehow its me but I havnt had this issue with any other asset liscences.

 

[moderator deleted the original stock files. Please do not post the originals here]

Bug Unresolved
TOPICS
Asset Quality , Download , Licensing Regret
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1 Comment
Community Expert ,
Oct 05, 2023 Oct 05, 2023
LATEST

The file looks great to me. How did you open the asset?

Abambo_0-1696517279958.png

 

ABAMBO | Hard- and Software Engineer | Photographer
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