License History - Issue with Accessing Purchase History

[Wills_Integrated4627]

In the license purchase history, I can only browse up to 999 pages of results, even though the panel contains 1,500 pages. I want to review images from the years 2015-2016, but the admin panel is not functioning properly. The date filter also does not work correctly. When I try to enter a date range, the result is always zero.

How can I access the full history of purchased images?

[Abambo]

Do you still need help? 

May be @Liza5C0C or @Riya123 have an explanation?

[Riya123]

Hi @Wills_Integrated4627  - Let me check and get back on this . 

[Riya123]

hi @Wills_Integrated4627  - Could you clarify as to which acct you are facing this issue?  Also is this for your enterprise org profile  or for your individual acct?

[Riya123]

@Wills_Integrated4627  There is an additional step needed when inputting dates in custom date range in license history. After inputting dates, you should click on the little calendar icon, so the correct history can show up. We are working on improving this experience.