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1

My Adobe Stock account is not allowing me to search for anything or see my own library.

Community Beginner ,
Apr 27, 2025 Apr 27, 2025

Whenever I search for anything when logged into my adobe stock account it comes up with a page not found error message whereas when I search when logged out, I can see all images. When I try to go to my library to see images I have already liked, i get another error message saying my request could not be processed. Any idea what is going on? 

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correct answers 1 Pinned Reply

Adobe Employee , Apr 29, 2025 Apr 29, 2025

Apologies for the inconvenience - we are currently looking into this issue. 

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3 Comments
Community Expert ,
Apr 28, 2025 Apr 28, 2025

You are not signed in in Adobe stock. But I do not understand why you have 4 plan credits.

 

The "Page not found" is comming up when you look at an asset, that has been deleted or that does not exist.

ABAMBO | Hard- and Software Engineer | Photographer
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Community Beginner ,
Apr 28, 2025 Apr 28, 2025

I am signed in - I don't know why the "sign in" icon is there. If I am not signed in, I can see all assets - it's not a specific asset I can't see when signed in, it's everything. 

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Adobe Employee ,
Apr 29, 2025 Apr 29, 2025
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Apologies for the inconvenience - we are currently looking into this issue. 

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