Payment method issue

[fanni_1885]

Hello,

My problem is I can't use Stock after refreshing the payment methods. The former was wrong, Adobe couldn't get money from it but I can't use the new one either. 

[Abambo]

Please contact Adobe customer service for this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
https://twitter.com/AdobeCare
For support on Intagram: https://www.instagram.com/adobecustomercare/

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and check if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.

[Riya123]

hi @fanni_1885 - I could see that you were able to license an asset today. Is the issue resolved now? Are you able to use stock now?