Purchased FILE #: 199634548 which promised editable text -- text isn't editable

[Lael31069743x83c]

Hi, I'm seeking a refund for Adobe Stock FILE #:  199634548 which purports to be an editable on the image but isn't. 

Please let me know if you need additional information!

[Jill_C]

Perhaps @Contributor1 can look into this for you.

[Abambo]

Is the text outlined? Did you open the file with the latest version of Adobe Illustrator?

[Contributor1]

Hello @Lael31069743x83c, It does specify it's easy to edit so I can understand this is not what you expected. I've added a credit back to your account. Thank you for the report and sorry for the problem with the vector.

[Abambo]

@Contributor1 ,

There is at least one issue with this asset: it's twice in the database and at least the preview does not show a difference:

[Contributor1]

Hello @Abambo, I see the duplicate issue you're referencing for 199634548 and 203510550 I've sent these details to be reviewed internally. Thank you for the report.