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Stock credits refund

New Here ,
Sep 30, 2025 Sep 30, 2025

Hi there I'm after a stock credit refund on licence download #497307822 because downloaded a pic and on zooming in it bad AI. 

Thank-you!

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correct answers 1 Pinned Reply

Adobe Employee , Oct 01, 2025 Oct 01, 2025

Hello @Holly5C0F, I've added a credit back to your account for the quality issue related to 497307822. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the image.

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3 Comments
Community Expert ,
Oct 01, 2025 Oct 01, 2025

@Contributor1 can look into this. But I don't think it's AI if the number you provided is correct. It's a quality issue in general and shouldn't have been approved.

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Community Expert ,
Oct 01, 2025 Oct 01, 2025

Even the preview looks weird. 

ABAMBO | Hard- and Software Engineer | Photographer
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Adobe Employee ,
Oct 01, 2025 Oct 01, 2025
LATEST

Hello @Holly5C0F, I've added a credit back to your account for the quality issue related to 497307822. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the image.

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