About suspension of senior participants' accounts

[coffeeman_L]

Hello.

Sometimes I come across this on the forum: Accounts of 3-year, 5-year or even 10-year participants can be suspended. There are those who say they have over 100,000 accepted entities.

I don't quite understand this. In other words, I don't think it's possible that a person would work honestly and respect the rules for 10 years, then change their minds and resort to cheating and deceit after 10 years.

Are they making a mistake without knowing and their accounts are being suspended? I don't think it's possible either, I think a 10-year participant knows the rules from A to Z.

Am I wrong?

Or, does Adobe sometimes make the wrong decisions when it comes to suspending accounts?

Thank you.

[RALPH_L · Accepted solution]

I do not recall reading the situation that you describe.
Sure Adobe makes mistakes. Often accounts are suspended because of customer complaints or other contributors complaing about another account. This is regardless of the years of contributing or the number of assets.
Generally, accounts are suspended because the contributor continuously breaks the rules. Adobe is not tolerant. If an account is suspended, the contributor has the chance to appeal. Unfortunately, the review process can take months and Adobe is notrequired to give reason or to even answer. Those are the terms that we all agreed upon.

[coffeeman_L]

I do not recall reading the situation that you describe......

I came across this last one:

https://community.adobe.com/t5/stock-contributors-discussions/account-deactivated-10yr-contributor-l... 

[Jill_C · Accepted solution]

The introduction of AI has required the addition of many new rules and forced Adobe to clarify and modify old rules. If a long term Contributor decides to start submitting AI works without having taken the time to understand those rules, they could inadvertently transgress. You can't assume that a long term Contributor is automatically in compliance.