Copy link to clipboard
Copied
Exmple:
Direct link for the file on my dashboard: https://stock.adobe.com/ru/stock-photo/id/448069160
My portfolio doesn't contain this file, wich was accepted for a week ago. Can't find this item in search results after using its keywords aswell. Same thing for the half of the accepted files form the same batch.
It was an indexing problem, solved by support team. Thanks for your responses @Ralph Lear @Abambo .
Copy link to clipboard
Copied
Strange. I could only find the image if I searched for the ID. It was also not seen in your portfolio. I think you need to contact Adobe .
Copy link to clipboard
Copied
I can confirm @Ralph Lear's finding. May be @MatHayward has an explanation?
Copy link to clipboard
Copied
It was an indexing problem, solved by support team. Thanks for your responses @Ralph Lear @Abambo .
Copy link to clipboard
Copied
Great! It needed to be something like this. Thanks for coming and tell us about the solution!
Copy link to clipboard
Copied
No, it's not solved. Added is my latest aproved image, but it still doesn't show up on my Contributor Site, only on my personal Portfolio, where I add it personally myself: https://stock.adobe.com/no/contributor/210096309/%C3%98yvind
Copy link to clipboard
Copied
I meant my case was solved "manually", maybe the server issue still exists.
Copy link to clipboard
Copied
Your image is in your portfolio. And it is open for sale as the watermaked version shows.
FYI: you are hijacking this thread for a potentially different issue. The problem the OP had, was a problem with his account. So the issue is solved. If you have a problem concerning a similar situation I suggest you open an own thread, describe your problem more accuratly as you have here for getting qualified help.
I'm locking this thread now.
Copy link to clipboard
Copied
I just see you have opened your own thread at https://community.adobe.com/t5/stock-contributors-discussions/aproved-images-don-t-show-up-on-my-con....