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Account blocked: Generative AI requirements violation

Community Beginner ,
Mar 16, 2024 Mar 16, 2024

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Hi,

yesterday i got this email.

Your account has been blocked for violating the requirements for generative AI content, on the basis of internal review of your content. The content was found to be incompatible with the Stock Contributor Terms because it violates our requirements for Generative AI submissions, which includes restrictions against content that is spam (excessive submissions of similar content), content that is not labeled, tagged or titled correctly, content that is not submitted with model or property releases where needed, and other restrictions.

what should i do now?

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correct answers 1 Correct answer

Community Expert , Mar 16, 2024 Mar 16, 2024

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

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Community Expert ,
Mar 16, 2024 Mar 16, 2024

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If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Mar 16, 2024 Mar 16, 2024

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How can fix block account?

 

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Community Expert ,
Mar 16, 2024 Mar 16, 2024

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Did you read the above post? It tells you exactly what you need to do.

Jill C., Forum Volunteer

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Community Beginner ,
Mar 16, 2024 Mar 16, 2024

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they just send me "Account and Content Submission Guidelines". and "adobe.com/trust/transparency"

 

 

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New Here ,
Mar 16, 2024 Mar 16, 2024

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Thank you for helping me

I send him but I don't get answers in a long time 

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Community Expert ,
Mar 16, 2024 Mar 16, 2024

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quote

they just send me "Account and Content Submission Guidelines". and "adobe.com/trust/transparency"

 

 


By @Hassan31464810gsa7

https://www.adobe.com/trust/transparency leads to 404 (page not found). If you want to get help with the interpretation, give all the information. Please understand that we can't help you to get your account unblocked. We may be able to explain messages from Adobe, however.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Mar 16, 2024 Mar 16, 2024

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but there is not any writedown solution or any answer.

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New Here ,
Mar 16, 2024 Mar 16, 2024

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Ok i waiting

Thank you very much for helping me 

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Community Expert ,
Mar 16, 2024 Mar 16, 2024

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If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Mar 16, 2024 Mar 16, 2024

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i just contact to "contact us" . then i received this reply.

Your content may be removed, or your account may be deactivated, for not complying with these

 

If your content has been removed, or your account blocked, due to a violation of our Terms (including these Account and Submission Guidelines), and you dispute the decision, you may file an appeal or use an out-of-court dispute resolution option (where applicable in your jurisdiction) by following the process 

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Community Expert ,
Mar 16, 2024 Mar 16, 2024

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Well, you received a fast answer.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Mar 16, 2024 Mar 16, 2024

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Find another hobby.  Or try submitting work to other microstock services. But next time, be more careful about what you submit.

 

Goodbye & best of luck.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Mar 16, 2024 Mar 16, 2024

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I'm doing it as full-time. It's not a hobby but by mistake i upload some similar content. That's why i get blocked. 

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Community Expert ,
Mar 16, 2024 Mar 16, 2024

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Content Spamming is a violation of the Contributor Terms and a waste of the reviewer's time. 

https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html   

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Mar 16, 2024 Mar 16, 2024

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But I'm working from last 14 month on adobe stock at least i deserve one chance. 

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Community Expert ,
Mar 16, 2024 Mar 16, 2024

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Maybe. But we are contributors like yourself and we aren't the ones that can give you that chance. 

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Community Beginner ,
Mar 16, 2024 Mar 16, 2024

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Yes I know thanks

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Community Expert ,
Mar 16, 2024 Mar 16, 2024

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As a Contributor for the past 14 months, surely you've had time to educate yourself on all the requirements related to Gen AI submissions. If, after investigating your account, they find only minor infractions of the guidelines, they'll probably re-instate your account after those issues are fixed. However, if they find many infractions, you could be permanently suspended.

Jill C., Forum Volunteer

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Community Expert ,
Mar 16, 2024 Mar 16, 2024

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But I'm working from last 14 month on adobe stock at least i deserve one chance. 


By @Hassan31464810gsa7

But that is not our decision. You probably thought to make easy money with stock, and that's OK. But you maybe stretched the rules to the limits. We do not know, we will never know. Adobe will not discuss your case here publicly, and we have no insight. If you contacted Adobe, and Adobe did answer, do as they say. Or leave Adobe stock. Adobe is master in their house. And that is true for all of us.

ABAMBO | Hard- and Software Engineer | Photographer

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