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Account blocked

New Here ,
Sep 03, 2020 Sep 03, 2020

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We have suspended your account because we noticed that your portfolio contains files that appear to be downloaded from Amazon, lookAstic. 

 

Please note that per the Contributor  Additional Terms of Use, you warrant that you own all rights, title, and interest in and to the files you submitted. 

 

Please comment whether you have submitted files which you downloaded from other sites

 

Please help me how to get my account back

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correct answers 1 Correct answer

Adobe Community Professional , Sep 04, 2020 Sep 04, 2020
Contact Adobe Stock Contributor support and work out your problems with them.  We can't help you.

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Adobe Community Professional ,
Sep 04, 2020 Sep 04, 2020

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Hello,
Sorry to hear that you are facing trouble, unfortunately, you won't find the help you need at these forums. These are peer to peer forums, with no one here having access to your account information. You need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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LEGEND ,
Sep 04, 2020 Sep 04, 2020

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I moved your post to a better forum, the Contributor forum.

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Adobe Community Professional ,
Sep 04, 2020 Sep 04, 2020

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Contact Adobe Stock Contributor support and work out your problems with them.  We can't help you.

 

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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