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Account de-activated

New Here ,
Jun 27, 2024 Jun 27, 2024

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I don't understand what happened to my account. Lots of sales this month. I didn't even know the reason for so many sales suddenly. Then I am 21st june to withdraw the money. 27 june morning, I suddenly saw that the account was de-active. please help me. my accounts is 5 years old. 

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Contributor critique , Contributors , Fotolia

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correct answers 1 Correct answer

Community Expert , Jun 27, 2024 Jun 27, 2024

You are not addressing Adobe here but contributors like yourself, and we can not be of help outside of telling you a read the email they sent you and to use the Contact Us link to request details. Do not send emails. Use the Contact Us link. It may take a while to hear back from Adobe, so don't make continued requests for details.

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Community Expert ,
Jun 27, 2024 Jun 27, 2024

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You are not addressing Adobe here but contributors like yourself, and we can not be of help outside of telling you a read the email they sent you and to use the Contact Us link to request details. Do not send emails. Use the Contact Us link. It may take a while to hear back from Adobe, so don't make continued requests for details.

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Community Expert ,
Jun 29, 2024 Jun 29, 2024

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If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Sep 24, 2024 Sep 24, 2024

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Good morning

 

I mistakenly subscribed to the Adobe account without my knowledge and would like to cancel it. Please provide the account details so I can pay the outstanding amount and close the account immediately.

 

Regards

Francinah Mphaka

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Community Expert ,
Sep 24, 2024 Sep 24, 2024

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Please start your own thread.

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