Hello, ı have logo works that ı have been selling for about 3-4 years. The account was closed because of my logo that was downloaded at least 100-200 times.
I've been selling for years, I've already uploaded the eps file. How can I prove that I made the drawing?
Where did this come from after 4 years?
Also why are you closing my account instead of deleting the logo? this is unfair...
because I have been uploading and selling for 4-5 years. I've never sold anyone else's logo. everyone bought my drawings from me. If you don't think I drew it, remove the logo. Please do not close my work and account that has been going on for years.
Thank you. I am waiting for a reply
Adobe have a legal duty to take down your work if they get a take down notice. They have no choice. Now you have to make a good reply to prove it is yours. If you fail your account will surely be closed. No, I have no good suggestions, but this is a legal matter; you need to be thorough and detailed in your reply to the takedown notice.
How can I prove that I drew it? Can you prepare a sample answer for me please?
No, I don't think we can prepare a generic or sample reply. You have to deal with your circumstances. Maybe get professional advice (this is a legal matter), or Google how to respond to a DMCA takedown request (that's what they are called). I did find some web pages that tell you what you must say, but of course we cannot know if they are legally valid.
If the logo is similar to a different one, and that one is registered, then it is no question that you have drawn this. Do a reverse image search on the web. If you think that the take-down notice is not valid, then you need to take legal action against the offender.
I'm not certain, but the logo does remind me of something similar I've seen.
Show them your original artwork (drawing, sketch, painting) or the original digital workfile with date and time stamp.
You must be able to prove ownership of all work you submit. Without proof, you can't submit it.
this is the response I got from Google's latest AI chatbot, Bard.
Sure, here is a sample letter.
[Your City, State, Zip Code]
[Your Phone Number]
345 Park Avenue
Mail Stop W11-517
San Jose, CA 95110
Fax: (408) 516-9957
I am writing to you today to dispute a DMCA takedown request. The request alleged that I had infringed on copyright by uploading a copyrighted work to Stock.
I have reviewed the copyrighted work that you claim I infringed, and I do not believe that I have violated a copyright. The work that I uploaded is my own original work, and I have not copied any copyrighted material.
I have attached a copy of my own work to this letter for your review.
I swear under penalty of perjury that the work I submitted is my own original artwork and I do not believe that I have infringed on anyone's copyright. There has been a mistake or misidentification.
Sincerely, [Your Name]
It is important to note that this is just a sample letter, and you may need to modify it to fit your specific situation. If you are unsure of how to respond to a DMCA takedown request, you should consult with an attorney.
This is what Adobe says: READ CAREFULLY.
"If you believe your content on an Adobe service was disabled as a result of an improper DMCA infringement notice, you can file a DMCA counter notice using our online form, sending it to the United States fax number or mailing address above. Adobe will only take action in response to DMCA counter notices that contain all of the following:
Hope that helps.
This Community Forum is not the place to address Adobe directly. You must contact Adobe via email to address the matter.
Do you know your e-mail address?
Hi @DesignerTwitchiCek ,
The link on your account is what you must use to query your issue. You can via that link find out exactly the reason your account was removed.
I might be wrong, but I'd believe that logos are unique and exclusive files that are sold once. Were you invited to submit same? Did you read the guidelines before submitting? There are times in error files are accepted, then customers start complaining in which case the files are remove immediately from the market place. If this was the case, and it's all logos you sell then obviously your entire account will be removed. However, do not take my word for it. It's just my opinion. Adobe will give you the facts.
I might be wrong, but I'd believe that logos are unique and exclusive files that are sold once. Were you invited to submit same?
You are wrong (at lease for Adobe stock). On Adobe stock, there are no logos. Even if someone calls an illustration a logo, as you can't use it as a logo. Conclusion: you can't buy a logo on Adobe stock.
Hi @Abambo ,
Your comment confirms I'm right. My comment was general not specific to Adobe. A Logo is sold to be used once. It's unique and exclusive to the buyer. The link I attach indicates that logos are sold by or on Adobe by contributors that are invited to submit. Another platform I'm familiar with sells logos and the specification is that the files are sold once.
You can't be invited to submit logos on Adobe stock. It's possible on Shutterstock, but not here. The link you provided is for templates. I don't understand why there, they name logos, as Adobe stock assets explicitly can't be used as logos. Templates are sold as often as possible, as any asset on Adobe stock.