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Account validation issue - dissapointing support !

Community Beginner ,
Feb 09, 2023 Feb 09, 2023

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i've to mention that i'am really disappointed from how contributor support deal with Adobe contributors !! 
my account blocked from yesterday and requested to contact support, 
  • i've sent more than 4 message for clarification from the website but no response.
  • i've sent an email requesting clarification but no response.
  • i've tried to go live chat & waited for more than 1 hour to be transferred to contributor support and no response.
  • i've waited to receive any e-mail from adobe to clarify the reason of blocking the account and nothing received. (Nothing in Spam Folder - its empty).
this is Very annoying & disappointing actually.
please someone respond! 
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Contributors , Troubleshooting

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correct answers 1 Correct answer

Community Expert , Feb 09, 2023 Feb 09, 2023

I understand this is frustrating, but your only course of action is to contact Contributor Support via email and wait for their reply.  I saw your request in another post to verify you have the right email, it is contributor-support@adobe.com.  There really isn't anything else to do though.  It may take a few days for a response.

 

This is a community forum, and we are fellow Stock Contributors, not Adobe Employees.

 

I hope it works out!

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Community Expert ,
Feb 09, 2023 Feb 09, 2023

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I understand this is frustrating, but your only course of action is to contact Contributor Support via email and wait for their reply.  I saw your request in another post to verify you have the right email, it is contributor-support@adobe.com.  There really isn't anything else to do though.  It may take a few days for a response.

 

This is a community forum, and we are fellow Stock Contributors, not Adobe Employees.

 

I hope it works out!

George F, Photographer & Forum Volunteer

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