• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Account validation issue - dissapointing support !

Community Beginner ,
Feb 09, 2023 Feb 09, 2023

Copy link to clipboard

Copied

i've to mention that i'am really disappointed from how contributor support deal with Adobe contributors !! 
my account blocked from yesterday and requested to contact support, 
  • i've sent more than 4 message for clarification from the website but no response.
  • i've sent an email requesting clarification but no response.
  • i've tried to go live chat & waited for more than 1 hour to be transferred to contributor support and no response.
  • i've waited to receive any e-mail from adobe to clarify the reason of blocking the account and nothing received. (Nothing in Spam Folder - its empty).
this is Very annoying & disappointing actually.
please someone respond! 
TOPICS
Contributors , Troubleshooting

Views

119

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Feb 09, 2023 Feb 09, 2023

I understand this is frustrating, but your only course of action is to contact Contributor Support via email and wait for their reply.  I saw your request in another post to verify you have the right email, it is contributor-support@adobe.com.  There really isn't anything else to do though.  It may take a few days for a response.

 

This is a community forum, and we are fellow Stock Contributors, not Adobe Employees.

 

I hope it works out!

Votes

Translate

Translate
Community Expert ,
Feb 09, 2023 Feb 09, 2023

Copy link to clipboard

Copied

LATEST

I understand this is frustrating, but your only course of action is to contact Contributor Support via email and wait for their reply.  I saw your request in another post to verify you have the right email, it is contributor-support@adobe.com.  There really isn't anything else to do though.  It may take a few days for a response.

 

This is a community forum, and we are fellow Stock Contributors, not Adobe Employees.

 

I hope it works out!


George F, Fine Art Landscape Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines