Copy link to clipboard
Copied
I have a problem for about 2 days. A message appears "Your account has a validation status issue. You should Contact us." on my adobe stock contributor account
And get a message in Email:
Hello,
We would like to inform you that your Adobe Stock / Fotolia account has been blocked. For further details, please get in touch with the Adobe Contributor Relationship team by email to contributor-support@adobe.com.
Kind regards,
Adobe Contributor Relations
PLEASE DO NOT REPLY TO THIS EMAIL.
I Sent a Message To The "Contact us" link, but no answer.
and send a message to contributor-support@adobe.com no answer. Even though it has been 2 days but there has been no response / answer
I also checked spam e-mail but it didn't exist.
Copy link to clipboard
Copied
For 2 days... New Year is in between. Please wait for Monday and Thursday, because Adobe also has a right to close or work with a limited workforce during the holiday periode. Anyhow, Adobe does not publicly discuss your situation, so monitor the support e-mail address.
(Let me be clear: I'm not Adobe. and I do not know more about your case than has been posted here. I'm just pointing out that during holiday periods companies are reacting VERY slowly.)