Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Account validation issue

New Here ,
Dec 28, 2020 Dec 28, 2020

Copy link to clipboard

Copied

I have a problem for about 2 days. A message appears "Your account has a validation status issue. You should Contact us." on my adobe stock contributor account

And get a message in Email:

Hello,

We would like to inform you that your Adobe Stock / Fotolia account has been blocked. For further details, please get in touch with the Adobe Contributor Relationship team by email to contributor-support@adobe.com.

Kind regards,

Adobe Contributor Relations

PLEASE DO NOT REPLY TO THIS EMAIL.

I Sent a Message To The "Contact us" link, but no answer.

and send a message to contributor-support@adobe.com no answer. Even though it has been 2 days but there has been no response / answer

I also checked spam e-mail but it didn't exist.

KAVI93_0-1609212001154.png

 

TOPICS
Contributors, Fotolia

Views

57

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 03, 2021 Jan 03, 2021

Copy link to clipboard

Copied

LATEST

For 2 days... New Year is in between. Please wait for Monday and Thursday, because Adobe also has a right to close or work with a limited workforce during the holiday periode. Anyhow, Adobe does not publicly discuss your situation, so monitor the support e-mail address.

 

(Let me be clear: I'm not Adobe. and I do not know more about your case than has been posted here. I'm just pointing out that during holiday periods companies are reacting VERY slowly.)

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines