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Account validation issue

New Here ,
Jan 13, 2022 Jan 13, 2022

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Hello, I have not been able to login to my account for 4-5 days. It says account verification problem. I sent a message to the contact, no response yet. I have no clue as to why. Can you help me please

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Contributors , Troubleshooting

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correct answers 1 Correct answer

Adobe Community Professional , Jan 27, 2022 Jan 27, 2022
Check your spam folder.

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Adobe Community Professional ,
Jan 27, 2022 Jan 27, 2022

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Email contributorsupport@adobe.com  if the problem persists.

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Adobe Community Professional ,
Jan 27, 2022 Jan 27, 2022

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Check your spam folder.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Jan 28, 2022 Jan 28, 2022

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Adobe claims to be responsive! So, I would do as @Nancy OShea says. I would restrain sending too many enquiries, but you could retry if your spam folder is empty.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Mar 11, 2022 Mar 11, 2022

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I am amateur ozturk Adobe Stock Contributor.  I have produced 9000 products as a designer for 2 years. Since 10.03.2022, I cannot login due to account verification problem in Adobe  Stock Contributor panel.  May I know the reason?  This is the e-mail [address removed by moderator].

 

I ask you to help. I don't want it to be a waste of our hard work. If the account is blocked, why is it? If the copyright has been taken, you can ask us to delete the product, or if there is the same product, you will not accept it when you examine the product. Isn't it our fault to get copyrighted or blocked from accepted products, because your system examines the photos we send, then they are approved and published as such, please I request us not to upload the system error, please help.

 

[Email edited by moderator for clarity.]

 

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Adobe Community Professional ,
Mar 11, 2022 Mar 11, 2022

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@marquc,

This is a public web forum.  We don't work for Adobe.  Nobody here can help you.   Adobe does not discuss account details in this public user-to-user forum.  You must work directly with Adobe.

 

Violating the Stock Contributor Terms of Agreement is a very serious matter.  Read these links for more details:

https://helpx.adobe.com/stock/contributor/help/content-usage.html

https://www.adobe.com/legal/dmca.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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