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Account validation issue

New Here ,
Jul 01, 2023 Jul 01, 2023

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Today I opened my account and found that my account has been disabled by adobe due to a valuation. Please let me know the valuation issue.
All my content was real, my own creation.
I made the content that was not there before with reference to Urdu and Arabic.
Being a graphic designer I was aware of this so please tell me the reason I guarantee that I have not committed any violation so please open my account.
I am also ready to verify my account reference by coming live.
Please tell me what is the solution to my problem.

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correct answers 1 Correct answer

LEGEND , Jul 01, 2023 Jul 01, 2023

"Please let me know the valuation issue." We can't do that. We aren't Adobe staff. 

This is private between you and Adobe, there will be no public reply.

Adobe gave you a way to contact them. DO THIS PROMPTLY AND ONLY ONCE. It may take several weeks to get a reply.

There are all sorts of possibilities, including copyright problems, customer complaints, and strange purchasing patterns.

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LEGEND ,
Jul 01, 2023 Jul 01, 2023

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"Please let me know the valuation issue." We can't do that. We aren't Adobe staff. 

This is private between you and Adobe, there will be no public reply.

Adobe gave you a way to contact them. DO THIS PROMPTLY AND ONLY ONCE. It may take several weeks to get a reply.

There are all sorts of possibilities, including copyright problems, customer complaints, and strange purchasing patterns.

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Community Expert ,
Jul 01, 2023 Jul 01, 2023

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Sorry, but this is a public forum, with no insight into your case. Adobe does not publicly comment on your case. You should contact Adobe as indicated on the locking screen and wait for an answer. Adobe answers by e-mail. Watch your spam folder. Do not send multiple requests, as that will slow down the answering process. Be prepared to wait up to 14 days for an answer, before reissuing a friendly reminder.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Jul 02, 2023 Jul 02, 2023

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Hi @ijazullahkhan29 ,

Sorry, we have no access to your account and are unaware of the validation issue. Please follow the contact information post on your page or in the notification your received via e-mail to communicate with Adobe about the status of your account. 

Best wishes

Jacquelin

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